We offer free standard shipping on all domestic orders over $75. For orders under $75, a flat rate of $9.00 will be charged for standard shipping. Expedited shipping options are also available at an additional cost. Orders are typically processed and shipped within 1-5 business days. Delivery times may vary based on your location and the shipping method selected. Please note that we only ship to addresses within the United States and do not ship to PO Boxes or APO/FPO addresses. Additionally, we are not responsible for any lost or stolen packages.
If you need to change the shipping address or make any adjustments to your order, please contact us as soon as possible. If you have any questions about your order or our shipping policy, please contact us and we'll be happy to assist you.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and any seals must be unbroken.Several types of goods are exempt from being returned. We do not accept returns or exchanges for gift cards or for bath and beauty products such as olive oil soaps or bath salts that are sold in unsealed containers.
To complete your return, we require a receipt or proof of purchase.Prior to returning a product for a refund or exchange, contact us by email firstname.lastname@example.org. We will email you instructions for processing your return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow two weeks for the refund to be credited to your account.
We only replace items if they are defective or damaged. If you need to exchange your purchase for the same item, send us an email email@example.com. We will send you an email with instructions for processing your exchange.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Follow the procedure above for returns or exchanges. Once the returned item is received, a gift certificate will be mailed to you .If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the purchaser. In this case, please include both your email address and the gift giver’s email address in your request for a gift refund.
RETURN & EXCHANGE SHIPPING
You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.